Total transparency
for your passengers
We will keep your customers in the loop through every part of the process with bespoke messaging and tracking.
// Your customer
Keeping your customer in the loop
– Confirmation that we have their bag
– Estimated time/date of delivery
– Confirmation that a bag has left depot and is en route
– Confirmation of delivery, including POD, or delivery exception
// Your customer
Managing your customers expectations
– Online tracking
– UK-based customer helpdesk
– Call, email, LiveChat
– 24/7 operation
– Safe, secure network
